System Requirements
Hardware:
- 2.0 GHz P4 Intel (or equivalent) processor
- 1GB of RAM
- 100MB of available hard-disk space
- 1,024x768 monitor resolution with 16-bit video card
Software:
Microsoft Windows XP SP2 or Windows Vista
After installation, nothing happens when I execute the program.
Check whether Microsoft.NET Framework program was installed. To perform this checking, go to start ->Setting -> Control Panel -> Add or Remove Programs. Try to locate the program name “Microsoft.NET Framework”. Rerun the FX365 installer if the program was not installed.
When there’s any new update, FX365 encounters an error while updating it.
This could be a conflict with the existing files (those hidden files) or those files were corrupted. To remove the existing hidden file, go to My Computer -> Local Disk C: Drive-> Document and Settings ->
This is due to the date & time not set to the proper time zone (System). To adjust the date and time, go to start -> Setting -> Control Panel -> Date and Time.
This could be due to the office firewall & Proxy setting is not set properly. Consult your office IT department and allow the internet access for FX365 program or set the proper proxy setting on Proxy Setting button located at FX365 login screen.
Check whether News Headlines is selected from View -> News Story & News Headlines.
Simply click on Instrument Browser icon or go to Tools -> Instrument Browser. After that choose and tick the currency pair that you want to display on the instrument panel.
Choose either Live for real account or choose Demo for fx365 demo account.
Check your pc/laptop hardware requirement for FX365.
The 1-min charting is not showing
Not able to connect (office environment)
I can’t view the news.
I can’t see all/some currency chart
user select wrong environment (DEMO/LIVE)
When double click on F365 icon, nothing appears.
