Service Commitment

At Phillip Futures, we are committed to providing the best service by building lasting relationships with our customers. Respecting customers and upholding integrity through fair, open and professional conduct in our dealings is something we believe in. By having fair dealing instilled in our core corporate culture, clients will be reassured of their confidence in us. 

We strive to provide our customers with the highest service level by:

  1. Offering products and services that are suitable for customers’ needs and requirements
  2. Having competent representatives to provide customers with quality advice and appropriate recommendations
  3. Providing customers with clear, relevant and timely information to help them make informed financial decisions
  4. Ensuring customers’ complaints will be handled in an independent, effective and prompt manner